Get in Touch

Have questions? We'd love to hear from you. Send us a message and we'll respond as soon as possible.

Customer support team

Contact Information

Reach out to us through any of these channels. We're here to help!

Phone

+256 745 053 025

Available 24/7

Email

benonmalcolm69@gmail.com

We reply within 24 hours

Location

Gulu City

Northern Uganda

Send us a Message

Find Us

Meet Our Team

The dedicated people behind PikiPiki

Team member

Malcolm Benon

Founder & CEO

Passionate about transforming transportation in Northern Uganda.

Team member

Sarah Akello

Operations Manager

Ensuring smooth rides for all our customers every day.

Team member

David Okello

Driver Relations

Supporting our growing community of drivers in Gulu.

Frequently Asked Questions

How do I request a ride?

Download the PikiPiki app, enter your destination, and tap "Request Ride". A driver will be matched to you within minutes.

What payment methods do you accept?

We accept cash, Mobile Money (MTN, Airtel), and card payments for your convenience.

Is PikiPiki safe?

Yes! All our drivers undergo background checks, and every ride is GPS-tracked for your safety.

How do I become a driver?

Fill out the form above or visit our office in Gulu City. You'll need a valid license and a well-maintained motorcycle or car.